Patient Testimonials

We would like to celebrate the high caliber of service the San Juan Island EMS is able to offer to our community. Please share your experience and thoughts in the form on our contact page, your name and email are optional. We will not use your email in the postings.

Praise for SJIEMS

On Sunday evening, November 1st, my wife Helen experienced a medical problem that was beyond my capabilities to handle and so I dialed 911. I was immediately talking to a very capable person who very calmly asked all the right questions and who then assured me that help was on the way.

I did my best to make Helen comfortable, turned on the outside lights, unlocked the door, went back to her and within minutes, the EMT crew walked in the door.

I could then stand back and watch and what I observed was extreme competence, courtesy and caring. After determining that her vital signs were back to normal and they did not think that transport was necessary, they then helped me get her up into bed.

I doubt that there is a better EMS group anywhere in the world than the team that we lucky people have here in the San Juan Islands. Thanks guys!

Nate Benedict


I want to thank you for your indispensable and very professional help last Monday in getting me from home to the Medical Center. My joints were essentially frozen up, and I could never have got there without your assistance. After a few days in the hospital, I am now home, the sand is washing from my joints, and all is very much better.

Thanks from my wife and from me, and Merry Christmas,

~William C. Agosta

Angels Driving By

When my son fell out of his tree, an angel just happened to be driving by. Without hesitation, he stopped his truck to run over and hold my son’s head in line. Within seconds (it seemed to me) the whole EMT crew was strapping my son expertly onto a board. Everyone was calm, even friendly about it all. There was even someone who could talk to his little brother, soothing him from the frightening experience of seeing his big brother hurt. Just before they shut the ambulance doors, I managed to ask the angel what his name was. All he said was, “Steve.”

Thank you, Steve! Thank you, all of you!

~Lou Harold

Visitors Breath Easier

We have been coming to the San Juan Islands for the past 15 years and have never had any problems until this year. While staying in the marina on my dad’s boat my 6 year old son had an asthma attack and I had to call 911. Not once, but twice. Due to the excellent response time, skills and compassionate manner of the San Juan EMS (Jim Cole, Jim Ricks and his crew of volunteers) my son was not traumatized in the least bit. He brags about how brave he was getting his 1st IV and how “his boys and girls” helped to get him well in Washington. Thank you doesn’t say enough.

~ Janet Jones